Change to Opening HoursPosted on May 26, 2022
From July, we are making small changes to our Opening Hours to improve service to more members. We will be open all day on Thursdays but be closed on Tuesday mornings instead.
Therefore, from 1st July 2022, our new operating hours will be: –
Monday: 9:30am – 4:00pm
Tuesday: 12:00pm – 4:00pm
Wednesday: 9:30am – 4:00pm
Thursday: 9:30am – 4:00pm
Friday: 9:30am – 4:00pm
We hope the new times will be more convenient to members and allow us to provide a better service.
Why are we making this change?
From monitoring member calls, inquiries and transactions, we’ve noticed we’re busier towards the end of the week. It therefore seems sensible to be open on Thursday mornings and switch the half day to the quieter Tuesday.
Why do we close on Tuesday morning?
The 2.5 hours on Tuesday mornings are used for essential staff training and development, system maintenance and other important actions which enable us to offer the best possible services to members during opening hours.
Our members’ are at the heart of everything we do, and we hope this change will improve our service to all our loyal members.