Caitlin joins our Customer Service Team

At the end of 2022, Caitlin joined our Customer Service Team as our newest apprentice.

In 2017 we welcomed our first ever Apprentices, Jas and Hannah who have gone on to become Chief Operations Officer and Customer Service Team Leader, respectively.

Caitlin is the 8th apprentice to join us so let’s catch up and find out how she’s been getting on!

How did you find out about Penny Post?

“I studied Business in the past and covered Fraud and Finances and touched on not-for-profit organisations, but before joining Penny Post, I didn’t know too much about credit unions. I knew I wanted a career change which would stretch me and that’s where I came across Penny Post Credit Union”

What kept you busy before joining Penny Post?

“For the past 2 years I worked in security. I started off as a Sale Consultant and really began to understand the security sector. Over those 2 years, I was able to work out on the ground too! I remember my first time out on the job was Manchester Pride, the atmosphere was breathtaking. I loved it!”

“I really enjoyed working at Lytham Festival. I was so lucky to see Diana Ross, Lewis Capaldi and TLC, all while at work!”

“My biggest job in security was working the late Her Majesty the Queens funeral in 2022. Being at Windsor Castle seeing how the country came together to mourn was so heartwarming. I know opportunities like this do not come around often, I was honoured to have been there.”

I loved that every day was different, but I fancied a change. I wanted to push myself further and expand my skills. I have only been with Penny Post for a couple of months, but I can already see how much I have developed professionally and personally! I am really grateful for my colleagues. They help me so much.”

Caitlin also enjoys baking in her spare time. We all can’t wait to try her sweet treats in the office soon!

Welcome to the Team, Caitlin, and members, please do say hi when getting in touch!

Want to stay up to date with Caitlin? Connect with her on LinkedIn here.