Have you moved house? Let us know…

If you’ve moved home, it is important to let us know.

It is so easy to let us know your new address! Once you’ve moved and have unpacked your essentials, get in touch, and let us know you’ve moved.

To update your address, you can…

Call us

You can call us on 0333 332 1461 during our opening hours. Our friendly Customer Service Team will be happy to update your address for you.

Email us

You can also email us to let us know you’ve moved. You can email us on the go, anytime, from anywhere and our Customer Service Team will update our records for you.

Message us on Nivo

Let us know you’ve moved on Nivo. Nivo is a secure instant messaging app, rather like WhatsApp. You can message us on Nivo to let us know you’ve moved, safely and securely. Message us on Nivo anytime, from anywhere!

Why is it important you let us know you’ve moved?

Sometimes the sheer number of companies and organisations which you need to inform of your new address can be daunting, but it is important you let us know you’ve moved so we can help you manage your account safely and easily. Make sure you keep your address up to date so we can stay in touch and make sure you don’t miss out on any exciting news or competitions!

So, who is on the list of places to call when you change your address?

Your water, gas and electricity providers? Your insurance providers? Well, make sure you let us know too!